All articles from Inc.com

Service after the sale, if thoughtfully planned, can be a boon to your business. Glenn Meltzer, president of Health-Tech Systems, in Hauppauge, N.Y., found ways to make customers more knowledgeable and ...

To establish contact with its customers, Stonyfield Farm stamps "Let us hear from you" on the back of its yogurt cartons. Stonyfield also communicates to its fans through its newsletter, Moos from ...

If you need to increase sales but can't afford a salesperson, what else can you do? Paul G. Lewis, CEO of MC 2 , a computer network design, installation, and support company in Warren, N.J., decided to ...

Ask most service providers how they get business, and the answer is "referrals" or "word of mouth." Carter Prescott, head of New York-based Carter Communications, which provides high-level ...

Michael Parks knows it's hard to grow a company if your employees don't grow, too. So Parks, CEO of the Revere Group, a $33 million technology consulting firm in Chicago, has had in place what he calls ...

Business 101 That's just one thing a good business valuation will tell you Doug Roberson and his partner started thinking about selling their data-communications company, Atlantic Network Systems, in 1994. ...

A buyer is usually looking for a company whose cash flow can cover its current operating expenses plusthree other numbers: 1) the salary that the new owner hopes to earn or plans to pay an on-sitemanager, 2) ...

You've probably heard all the academic and formal definitions of a business plan--something to the effect that it's a document describing your company's goals and means of achieving them over the ...

Here is a brief overview of the contents of the written plan. Keep in mind that after the first two items, the titles of the subsequent sections can vary. But every business plan should cover the subjects ...

There's no one right way to go about writing a plan. One of the most effective approaches I've discovered is to begin by writing an executive summary. Certainly the most significant part of any ...